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Privacy Policy

Effective Date: 12/26/24
Duke Tax ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, duke.tax (the "Site"), or use our services.

1. Information We Collect
We may collect the following types of information:

a. Personal Information
Contact Information: Name, email address, phone number, mailing address.

Financial Information: Tax-related documents, Social Security numbers, employer details, and other data necessary for tax preparation.

b. Non-Personal Information
Device Information: IP address, browser type, operating system.

Usage Data: Pages viewed, time spent on the Site, and other analytical data.

c. Information from Third Parties
Data from credit bureaus, financial institutions, or other third parties to facilitate the services you request.

2. How We Use Your Information
We use your information for the following purposes:

To provide tax preparation and filing services.

To communicate with you about your account, services, or updates.

To personalize your experience on our Site.

To ensure compliance with legal and regulatory requirements.

To improve our services through analytics and feedback.

3. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in providing services (e.g., tax software providers, data storage providers).

Legal Obligations: To comply with legal processes, subpoenas, or applicable laws.

Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure.

5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, updating, or deleting your information.

Opting out of marketing communications.

Restricting the processing of your information.

To exercise these rights, please contact us at danielle@duke.tax.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Site.

7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

8. Children's Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Effective Date."

10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

Email: danielle@duke.tax

Phone: (214) 396-6009

Address: 325 North St. Paul Street Suite 3100, Dallas, TX 75201

Thank you for trusting Duke Tax with your personal information. We are committed to maintaining your privacy and providing secure, reliable services.